One early Saturday morning, we found ourselves near the vicinity of Jalan University. Needing breakfast, we made our decision to head to Jaya One. We arrived at the Bee about 9:45am in the morning. It seems that on weekends, they only have their brunch menu which excludes their burgers. So much for that. The Kitchen is also not open till 10am.

Oh, well, it’s only another fifteen minutes. Ordered a latte which came in decent time. The latte was done reasonably well. Probably the beans weren’t as fresh but still pretty decent. Starbucks can pull a decent latte too but their beans are weeks to a month old. Would I expect a cafe like the Bee to have fresher beans? Possibly, but I don’t know the traffic pattern or output to judge.

The waitstaff seem to be rather disorganized and are unable to keep up with even four tables occupied. Our food arrived after a fairly long while – like twenty-five minutes. It’s not like they were full but I’d hate to be sitting there when the place is overflowing with people. Taste wise, nothing to shout about but overall good filling meals. The banana-peanut butter toast was pretty unique and flavorful.

Done with our breakfast (or brunch), we called for the bill. That took another ten minutes and we decided to put it on the card. The nice thing about my Citibank Visa is that the points can be used to buy anything. Of course, the rate isn’t fantastic — they’re a bank and they’re out to make money from you but if you gotta use the money anyway, might as well build up the points to get something… like a new lens or refrigerator, etc. Back to the Bee. The credit slip took them another fifteen minutes to produce for us to sign. Overall, waiting for service, waiting for food and waiting to sign the credit card slip took longer than our entire meal.

Bottom line (NPS-like) is I don’t think I’d recommend friends to the Bee, or at least I’d be neutral which means “negative” in NPS-speak. Food-wise ok but I’d need to try the burgers so means I’d be going back, at least one more time. If the service-delays persist, it’ll be my last.